Products

Intelligent, scalable, user-centric digital products

Xeroura Technologies Private Limited ships a growing portfolio of AI copilots, automation platforms, and enterprise tools — from customer service and employee assist to document intelligence, voice, and secure integrations.

Xeroura CS

Unified SaaS for customer services (IT & non-IT)

Overview

Automate customer service operations across IT and non-IT sectors. AI bots respond to tickets, resolve issues, and escalate only when human intervention is required.

Key features

  • AI ticket response system
  • Smart escalation engine
  • Multi-industry support
  • Unified dashboard
  • Self-service portal
  • Analytics & reporting

LiveBot

On-screen AI assistance for employees

Overview

An AI-powered on-screen assistant that helps employees find solutions in real time—guidance, troubleshooting, and workflow support without breaking focus.

Key features

  • On-screen AI chat window
  • Instant problem resolution
  • Context-aware suggestions
  • Internal knowledge base integration
  • Reduced dependency on senior staff
  • Productivity boost across teams

Xeroura AI

Enterprise copilot & agent platform

Overview

Design, deploy, and govern AI copilots and agents on your data—with guardrails, observability, and integration into the tools your teams already use.

Key features

  • Custom copilot builder
  • RAG & enterprise knowledge
  • Role-based access control
  • Prompt & model governance
  • Usage analytics
  • Multi-channel deployment

Xeroura Flow

Intelligent workflow automation

Overview

Orchestrate approvals, handoffs, and system actions with AI-assisted routing—so repetitive processes run reliably while exceptions get the right attention.

Key features

  • Visual workflow designer
  • AI routing & classification
  • SLA & escalation rules
  • ERP/CRM connectors
  • Audit trails
  • Human-in-the-loop steps

Xeroura DocAI

Document intelligence at scale

Overview

Extract, classify, and summarize contracts, invoices, and operational documents—with review queues built for regulated and high-volume environments.

Key features

  • OCR & structured extraction
  • Template-free learning
  • Clause & risk highlighting
  • Batch processing
  • Export to downstream systems
  • Reviewer workflows

Xeroura Insight

Analytics & decision intelligence

Overview

Turn operational data into narratives, forecasts, and dashboards—with natural-language queries so business users get answers without waiting on analysts.

Key features

  • NL query interface
  • Automated reporting
  • Anomaly detection
  • KPI workspaces
  • Embedded analytics
  • Data warehouse connectors

Xeroura Voice

Voice AI for service & sales

Overview

Deploy voice bots for IVR, outbound campaigns, and agent assist—multilingual, low-latency, and integrated with your telephony and CRM stack.

Key features

  • IVR & call deflection
  • Real-time transcription
  • Agent assist suggestions
  • Sentiment signals
  • Campaign analytics
  • Telephony integrations

Xeroura Guard

AI security & compliance

Overview

Monitor prompts, outputs, and model usage for policy violations, PII leakage, and drift—so AI rollouts stay auditable and enterprise-safe.

Key features

  • Policy enforcement
  • PII redaction
  • Audit logging
  • Risk scoring
  • Alerting & dashboards
  • Compliance report packs

Xeroura Teams

Delivery & ops copilot

Overview

A copilot for engineering and operations pods—sprint context, runbooks, incident history, and status updates in one place for faster delivery.

Key features

  • Sprint & backlog context
  • Runbook retrieval
  • Incident summarization
  • Status report drafts
  • Tool integrations (Jira, Slack)
  • Team knowledge graph

Xeroura Connect

Integration & API orchestration

Overview

Connect SaaS, legacy APIs, and data stores with managed pipelines—so AI products and automations share a consistent, observable integration layer.

Key features

  • Prebuilt connectors
  • Event-driven sync
  • Transformation layer
  • Retry & dead-letter handling
  • API gateway patterns
  • Monitoring & alerts